VIP treatment at Hyatt Regency Columbus

Coming from a hockey-loving and hockey-playing family, I have been afforded some unique and unforgettable hockey-related travel experiences. This past weekend is no exception. Mark and I, along with two of our good friends, traveled to Columbus, Ohio, to watch our favorite hockey team, the Chicago Blackhawks, take on the Columbus Blue Jackets. It’s become an annual tradition for the four of us to attend a Blackhawks’ away game, and Columbus was our third such trip.

We chose to stay at the Hyatt Regency Columbus after I communicated with hotel personnel via Twitter and learned that the hotel is about one block away from Nationwide Arena, the home of the Blue Jackets. We got a nice little surprise when we checked in: an upgrade to the VIP suite! That is the first time I have ever been upgraded and we were so not expecting it. Staying in that suite truly made us feel like VIPs. We were so taken by our unexpected upgrade that we almost forgot about that hockey game we were there to see…

Speaking of the hockey game, it was great fun. The Blackhawks won 6-1; we left in good spirits and were in an even better mood when we returned to our suite (that’s just so much fun to say!) and found another surprise waiting for us. Laid out on the dining table were four plates covered with some exotic-looking foods. A handwritten note accompanided our complimentary surprise, explaining that what we were about to eat was a play on “soup and salad”. Each of us got a small carafe of chilled cantaloupe soup and a fancy bowl of gluten-free granola (the “soup”); along with something that looks like it came out of a molecular gastronomy cookbook – tomato and basil in gelatinous disc form, and a dollop of olive oil and balsamic vinegar (caprese “salad”). It was so visually appealing and tasted incredibly delicious!

The four of us adults decided, before we even left Columbus, that we would like to make a return trip with our children and stay at the Hyatt Regency. A suite, similar to the VIP suite we enjoyed over the weekend, would be perfect for a couple of traveling families to share. Thanks again for the hospitality, Hyatt Regency Columbus!

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3 Responses to VIP treatment at Hyatt Regency Columbus

  1. Francesca February 29, 2012 at 9:13 am #

    Comment from Tim Dant, General Manager of the Hyatt Regency Columbus (Mr. Dant left the comment on this blog’s “About” page so I copied it here):
    “Ms. Francesca Mazurkiewicz… greetings from Columbus, Ohio! Wanted to confirm you are the guest that provided the recap/pictures on your blog and thank you very much for taking time to convey such gracious comments. As hotel general manager, I appreciate you selecting Hyatt and look forward to hosting/serving you and your family again. I have also shared your blog with our staff and used it as an example of how effectively managing social media can certainly be beneficial. Please let me know if I can ever assist with future travel needs and thank you again very much.
    Tim Dant
    General Manager
    Hyatt Regency Columbus

  2. Pola (@jettingaround) August 13, 2012 at 12:32 am #

    I stayed at the same hotel once. Unfortunately, I arrived late and was given a room that was different from the one I had booked (read: pull-out couch). I know it happens to late-comers sometimes, so I didn’t complain. I’m glad your experience was so different from mine. I’m not surprised really, because I remember that the staff was very friendly.

    • Francesca August 14, 2012 at 10:52 am #

      That stinks, Pola. If you do go back to Columbus, maybe you can give the Hyatt another try.

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